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Our Return Policy
Customer satisfaction is our goal. If, for any
reason, a customer is not satisfied with a product,
please return any unused portion to NSP within 90 days
of the date purchased from NSP for a refund/replacement.
Credit will be calculated at 100% of the purchase price
(customer is responsible for return shipping costs). For
more information, please see our return procedures.
This guarantee applies only to products that have not
been misused, intentionally damaged, discontinued or
outdated and does not apply to the Nature’s Spring water
treatment system, Juice Factory 2000 & Nature’s Seal
cookware—these items carry individual limited
warranties.
Return Procedures
All returns must be authorized in advance by the
Customer Service department.
Contact us
for
authorization. Order confirmation numbers are your
proof of purchase, keep your invoices so they can be
referred to as needed. Order numbers and lot numbers
must be provided for all returns.
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